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How to Build High-Performing Payroll Teams

How to Build High-Performing Payroll Teams with Wendy Uutala #218

Nick Day is joined on The Payroll Podcast by Wendy Uutala as she shares how the most successful payroll teams are built by removing fear, developing confidence, and leading people before systems.

Title: 🌟 How to Build High-Performing Payroll Teams with Wendy Uutala #218 🌟

Host: 🎙️ Nick Day, CEO of specialist Payroll Recruitment Agency, JGA Recruitment Group

Guest: 👤 Wendy Uutala, Director of Payroll

Episode Overview:

🔊 In this insightful episode of The Payroll Podcast, host Nick Day sits down with Wendy Uutala — a global payroll professional known for building aligned, efficient teams across borders, cultures and technologies.

Wendy has a reputation for creating high-trust environments, for mentoring both new and seasoned payroll professionals, and for blending technical expertise with genuine compassion.

And today, we’re exploring her journey, her philosophy, her superpowers… and what’s coming next as she steps deeper into mentoring and public speaking.

Key Topics Discussed in this Episode:

  • People-First Payroll Leadership: How trust, communication, and empathy are the foundation of high-performing payroll teams, not just technical accuracy.

  • Overcoming Imposter Syndrome in Payroll: Recognizing expertise, building confidence, and how self-belief changes the way payroll leaders show up and lead.

  • Mentorship as a Core Leadership Responsibility: Developing payroll professionals through challenge, support, and exposure rather than control or micromanagement.

  • Transitioning From Domestic to Global Payroll: Lessons from building global payroll operations, managing compliance, cultural differences, and international complexity.

  • Elevating Payroll’s Role in the Organization: Why payroll should move beyond being seen as overhead and earn visibility, trust, and a strategic seat at the table.

Useful Links From This Episode:

  • 👤 Host Nick Day LinkedIn Profile
  • 📢 JGA Payroll Recruitment
  • 🎧 Check out our sister podcast, The HR L&D Podcast

PAYROLL LEADERS – I CALL YOU ALL TO ACTION! 📢

🙏 Thank you for tuning in to The Payroll Podcast. Stay tuned for our next episode, where we continue to dive into the fascinating world of payroll! 🎧🌍

If you need the support of a payroll recruitment agency to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at: www.jgarecruitment.com.

Thanks for listening! Please review and subscribe to the show (it only takes a minute)

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More from the Payroll Podcast

  • Why Payroll Is the Most Underrated Function in Business with Stephen Abotts #220February 12, 2026 - 6:34 am
  • Why Payroll is No Longer a Back Office Function with Curtis Holmes #219February 5, 2026 - 11:59 am
  • How to Build High-Performing Payroll Teams with Wendy Uutala #218January 29, 2026 - 12:12 pm
  • Why Payroll Is No Longer a Back-Office Function with Kay Augustus #217January 22, 2026 - 12:57 pm
  • The Hidden Compliance Crisis Inside Contingent Workforce Payroll with Anita Milasinovic #216January 15, 2026 - 12:10 pm
  • How Technology and EWA Are Changing Payroll Forever with April Smith #215January 4, 2026 - 3:24 pm
  • The Shift That’s Redefining Pay Trust and Compliance with Simon Parsons #214December 18, 2025 - 10:28 pm
  • Payroll in the Firing Line: Budget 2025’s Perfect Storm with Nick Day #213December 2, 2025 - 7:43 am
  • How to Simplify Global Workforce Complexity with AI with Amit Levi #212December 2, 2025 - 7:21 am
  • The PBIK Backlash: HMRC’s No-Co-Design Specs Spark Fury Across Payroll with P Simon Parsons, Cybill Watkins and Richard George #211December 2, 2025 - 6:58 am
  • Why Top Payroll Talent Is Saying NO To Your Job with Abu Choudhury #210December 2, 2025 - 6:41 am
  • Why People-First Payroll Wins Every Time with Stuart Curtis #208October 23, 2025 - 9:30 am
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