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How to Build High-Performing Payroll Teams

How to Build High-Performing Payroll Teams with Wendy Uutala #218

Nick Day is joined on The Payroll Podcast by Wendy Uutala as she shares how the most successful payroll teams are built by removing fear, developing confidence, and leading people before systems.

Title: 🌟 How to Build High-Performing Payroll Teams with Wendy Uutala #218 🌟

Host: 🎙️ Nick Day, CEO of specialist Payroll Recruitment Agency, JGA Recruitment Group

Guest: 👤 Wendy Uutala, Director of Payroll

Episode Overview:

🔊 In this insightful episode of The Payroll Podcast, host Nick Day sits down with Wendy Uutala — a global payroll professional known for building aligned, efficient teams across borders, cultures and technologies.

Wendy has a reputation for creating high-trust environments, for mentoring both new and seasoned payroll professionals, and for blending technical expertise with genuine compassion.

And today, we’re exploring her journey, her philosophy, her superpowers… and what’s coming next as she steps deeper into mentoring and public speaking.

Key Topics Discussed in this Episode:

  • People-First Payroll Leadership: How trust, communication, and empathy are the foundation of high-performing payroll teams, not just technical accuracy.

  • Overcoming Imposter Syndrome in Payroll: Recognizing expertise, building confidence, and how self-belief changes the way payroll leaders show up and lead.

  • Mentorship as a Core Leadership Responsibility: Developing payroll professionals through challenge, support, and exposure rather than control or micromanagement.

  • Transitioning From Domestic to Global Payroll: Lessons from building global payroll operations, managing compliance, cultural differences, and international complexity.

  • Elevating Payroll’s Role in the Organization: Why payroll should move beyond being seen as overhead and earn visibility, trust, and a strategic seat at the table.

Useful Links From This Episode:

  • 👤 Host Nick Day LinkedIn Profile
  • 📢 JGA Payroll Recruitment
  • 🎧 Check out our sister podcast, The HR L&D Podcast

PAYROLL LEADERS – I CALL YOU ALL TO ACTION! 📢

🙏 Thank you for tuning in to The Payroll Podcast. Stay tuned for our next episode, where we continue to dive into the fascinating world of payroll! 🎧🌍

If you need the support of a payroll recruitment agency to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at: www.jgarecruitment.com.

Thanks for listening! Please review and subscribe to the show (it only takes a minute)

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  • Why Your Payroll Integration Will Fail on Day 300 (Not Day One) with David Docherty #229April 16, 2026 - 11:33 am
  • Unlocked: How Payroll Congress Turned a First-Time Attendee Into a PayrollOrg Director with Christina Ruderer #228April 14, 2026 - 8:51 am
  • From Invisible to Influential: The Shift Payroll Needs Now with Anita Lettink #226April 2, 2026 - 12:57 pm
  • SSP Reform Is Coming: What Payroll Leaders Need to Know About Transitional Protection with Jason Sweby #225March 26, 2026 - 5:20 pm
  • Inside the EU Pay Transparency Directive and Its Impact on Employers with Lewis Roskilly #223March 12, 2026 - 3:30 pm
  • The Behavioural Science Behind Perfect Payroll and Compliance with Lars Hyland #222March 5, 2026 - 12:46 pm
  • Inside the Evolution of Modern Payroll and Leadership with Karen Beckett #221February 26, 2026 - 4:09 am
  • Why Payroll Is the Most Underrated Function in Business with Stephen Abotts #220February 12, 2026 - 6:34 am
  • Why Payroll is No Longer a Back Office Function with Curtis Holmes #219February 5, 2026 - 11:59 am
  • How to Build High-Performing Payroll Teams with Wendy Uutala #218January 29, 2026 - 12:12 pm
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