Case Study: Xerox
“James Gray Associates were extremely effective, arranging excellent candidate interviews and reference checking quickly. This was a high profile project with significant business issues to address and the calibre of payroll professional required was extremely high. JGA helped us implement the project within timelines and budget and I would be delighted to work with JGA again.” Head of HR & Payroll Operations
Client
Leading International Business Process Outsourcing company working for Xerox.
Business Requirement
Global Payroll and HR Transition project moving entire payroll function from UK to Europe for a defined period.
Recruitment Requirement
JGA Recruitment were invited to recruit 10 HR and Payroll professionals with start dates just 3 weeks after being instructed to achieve client business objectives. All vacancies were passed to all recruitment consultancies on the preferred supplier list at the same time. All candidates had to be fully reference checked over 5 years, along with proof of eligibility to work in the UK. All payroll professionals were to work from a single location. The temporary payroll staff requirement included:
8 x HR Executives
2 x Payroll Executives
1 x HR Project Executive (Vacancy added during assignment)
All individuals started on a 2 month contract with possibility to extend contract with pay rates between £8 and £12 per hour.
Recruitment Activity Performance
| Volume | Performance % | Timeline | |
|---|---|---|---|
| CVs submitted | 20 | Day 5 | |
| Interviews arranged | 16 | 80% | Day 6 – 10 |
| Placements made | 11 | 69% | Day 12 |
| Start Date | 11 | 100% | Day 15 |
The quality of candidate matching with client requirements was extremely strong, backed up by the impressive CV to interview and Interview to placement ratios. This was achieved in competition alongside a large preferred supplier list of competitor recruitment agencies that failed to supply any contractors of sufficient quality within timelines to meet the clearly defined exacting requirements and deadlines.
Steve Yardley, Director of Temporary & Contract Division at JGA Recruitment comments: “This temporary and contract assignment addressed a real business issue within tight timelines. This presented JGA with the ideal challenge to launch the new temporary and contract division against established competitor providers servicing inadequately. All starters were reference checked, met with stringent work experience requirements and were paid through JGA Recruitment contractor payroll services, removing significant administrative burdens and time consuming responsibilities.”
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