Global HR/Payroll Transformation

Global HR/Payroll Transformation & Emerging Trends – Jay Conforti #028

Global HR/Payroll TransformationGlobal HR/Payroll Transformation & Emerging Trends – Jay Conforti #028

The Payroll Podcast, welcomes Jay Conforti, Director of Global HR/Payroll Transformation at KPMG in KPMG’s Chicago office to the podcast hotseat as we sit down and discuss how Jay has helped organizations transform global HR and payroll operations through target operating model strategy, operations efficiency, organizational design, technology, and outsourcing

Jay possesses over 15 years of experience in HR and payroll and he has successfully led three of the largest global HR/payroll shared services transformations performed over the past five years.

Prior to joining KPMG, Jay was a Senior Manager supporting global HR and payroll service delivery operational teams both onshore and offshore for a financial services company along with having prior experience in the HR outsourcing business area at a global consulting organization.

Jay is a seasoned HR practitioner is experienced in consulting with clients on current trends, strategic insights and service offerings as provided by various external HR and payroll outsourced vendors, along with assisting with process excellence, optimization, analytics and quality opportunities within their various HR functions so it was pleasure to have the opportunity to sit down with Jay and discuss his experience and his learn from his expertise.  Check it out!

In this episode of The Payroll Podcast, with Director of HR Transformation at KPMG, Jay Conforti, we discover:

  • What led Jay to become Director of HR Transformation at KPMG
  • How Jay has seen the role of the Payroll or HR professional change over the past 15 years
  • What are the top 3 emerging trends in global payroll and HR that are demanding Jay’s attention?
  • How Jay has seen global payroll & HR strategy change in response to advancing global Global HR/Payroll Transformation
  • The resources Jay uses to stay up to date with the latest trends, technological innovations and compliance within payroll and HR
  • The Global HR/Payroll Transformation project that Jay confirms is his most memorable!
  • The roadmap process Jay follows for scaling and preparing for major Global HR/Payroll Transformation projects.
  • What Jay believes are the biggest challenges in designing, building and implementing new Global Shared Services Solutions for global clients right now.
  • What does Jay believe the biggest challenges facing payroll and HR teams right now?
  • How Jay sees the role of the strategic payroll professional changing
  • Advice Jay would give to a company considering a Global HR/Payroll Transformation
  • The essential practices and strategic choices Jay recommends all clients put in place in order to manage risk and compliance
  • The 5 steps to achieving Global HR/Payroll Transformation success 
  • The most important qualities for effective leadership!

To view, the links referred to in this “Global HR/Payroll Transformation & Emerging Trends” episode, please click on the following links:

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This Payroll Podcast is a niche non-for-profit podcast created with the intention of raising the profile of the payroll industry, therefore, if you like the show, please subscribe to it, review it (on iTunes) and please, please share it with as many of your payroll colleagues as possible!

Finally, My name is Nick Day and I am a specialist Payroll Recruiter.  If you need support with any payroll related vacancy, please get in touch as I would love to help.  If you quote “The Payroll Podcast” I will give you a 20% discount on our JGA Recruitment Terms of business.

Contact me today to find out more.
Tel: 01727 800 377.



The Payroll Podcast was the first podcast produced exclusively for the UK and broader global payroll community, and we have one primary aim.  This aim is to speak with payroll industry experts that can help us to cut through complex International payroll legislation, Global HR/Payroll Transformation, On-Demand Pay, automation, technology solutions and International compliance affecting global payroll operations and teams so that you, as a payroll professional, can utilise this expertise to improve your own payroll department.

We live in a competitive world with dynamic global workforces, Global HR/Payroll Transformation, automation and rapidly advancing technologies.  Let’s embrace these changes and develop strategies together to raise the profile of payroll worldwide.  Subscribe to the Payroll Podcast today and never miss a future episode.

In the meantime, if you have any Payroll recruitment requirements that JGA Payroll Recruitment Services can assist with, please do reach out to me at and quote “The Payroll Podcast” to receive a 20% discount on all Terms of business).   Contact us today to find out more  |  Tel: 01727 800 377  |  Email

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Payroll Consultancy

Payroll Consultancy and Project Management for Transformation – with Rebecca Mullins – #016

Payroll Consultancy

Rebecca Mullins, Associate Director of the Payroll Advisory Practice at Deloitte is a payroll consultancy and project management professional working at the very top of the payroll profession.

In this “Payroll Consultancy and Project management for Business Transformation” episode of The Payroll Podcast, I had the opportunity to interview Rebecca to discover exactly how she navigated her way to the pinnacle of the payroll career ladder and we discuss the future too, with specific focus on AI (Artificial Intelligence, RPA (Robotic Process Automation) and Chatbots!

I have known Rebecca since 2006 and in this episode of the Payroll Podcast, we discover the wealth of payroll consultancy and payroll management knowledge she has gathered in fields ranging from global payroll, payroll transformation, project management, payroll strategy, payroll models, payroll applications and payroll vendors during her impressive 19-year career.

A fellow of the CIPP (Chartered Institute of Payroll Professionals), Rebecca has also been named in the Payroll World Top 50 for both 2015 and 2017 respectively as well as the Reward Strategy’s Reward top 300 for 2018.

Right now, Rebecca is responsible for leading the Deloitte UK Payroll Advisory practice where she has been involved in project managing many stand-alone Payroll projects, providing payroll consultancy expertise to deliver a number of impressive large-scale global transformations.

After gaining payroll consultancy and project management experience working on both vendor and client side; Rebecca has been involved in projects ranging from payroll function reviews, global risk and compliance assessments, requirements gathering and documentation, vendor selection and product evaluation, this is an action-packed, informative Payroll Podcast episode you are not going to want to miss!

In this “Payroll Consultancy and Project Management for Business Transformation” episode of The Payroll Podcast, we also explore:

  1. The steps that led Rebecca to the top of the payroll consultancy profession
  2. Personalised payroll consultancy and business transformation approaches for process improvement.
  3. Examples of how varied the payroll projects can be!
  4. The four key payroll consultancy areas that Rebecca supports within the Deloitte payroll advisory practice
  5. How and why the payroll function is changing to become a more strategic function.
  6. Practical steps that you can take away and implement right away to avoid potential payroll compliance pitfalls
  7. Why it isn’t just statutory/legislative compliance payroll professionals need to prepare for
  8. How Rebecca has seen the payroll consultancy industry change
  9. The biggest challenges facing the payroll industry right now?
  10. The challenges increased data visibility is having on payroll departments
  11. RPA in the workplace and advice that will future-proof your payroll operation!
  12. How the the role of the payroll manager will look in the future
  13. Why payroll professionals should be recognised at board level.
  14. Artificial Intelligence, Blockchain, Robotic Process Automation, Chatbots – which will have the greatest impact?
  15. Rebecca’s secret love for Lego!

We hope you enjoy this “Payroll Consultancy for Business Transformation” episode of The Payroll Podcast!  If you know anyone else who works in payroll, then please, share this episode with your friends and get them to subscribe today!


  1. To discover more about Rebecca Mullins, please visit:
  2. To find our more about the Deloitte Payroll Advisory Practice:
  3. To find out more about Deloitte:
  4. How does Robotic Process Automation work? – YouTube Deloitte Video:
  5. To find out more about JGA Payroll Recruitment Services, please visit:

Download your free guide here: A Payroll & HR Blueprint Towards Successful Transformation (116 downloads)




The Payroll Podcast has one primary aim. To cut through the complex global payroll legislation, technology and compliance issues that affect payroll operations and to provide practical advice that you can implement immediately to improve your payroll department.  We aim to take our listeners on a journey through subjects complex payroll issues ranging from GDPR, Robotic Process Automation, Blockchain Technology and Artificial Intelligence to, Global payroll compliance, payroll control frameworks, workplace psychology and payroll career planning.  We try to do it with a little bit of humour and with content that I truly hope will help you to improve your payroll function for the better!

Featuring leading industry experts, we interview Payroll Business Owners, Global Payroll Directors, Payroll Trainers, Payroll Managers, Payroll Software Professionals, Wellness-at-Work Practitioners, HR Directors, CEO’s, Recruiters and even Talent and Leadership Psychologists!

The Payroll Podcast is a niche podcast, so if you like the show, please subscribe to it, review it (on iTunes) and please, please share it with as many of your payroll colleagues as possible!

If you wish to get involved with The Payroll Podcast or indeed if you would like to suggest a topic or tell us what you think about it, then please email me at – I would love to hear from you!

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Thanks for Listening!

In the meantime, if you have any payroll or HR recruitment requirements that JGA Recruitment can assist with, please do reach out to us on 01727 800 377 or email You can also download free payroll whitepapers and check out a wealth of payroll articles on our website.  Find out more by visiting us at

We are specialist Payroll and HR recruiters with over 100 years of expert recruitment experience.  Whatever your requirements, if you get in touch and quote “The Payroll Podcast” then you can receive a 20% discount on all JGA Recruitment Terms of business.

Contact us today to find out more.
Tel: 01727 800 377.